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CCAO-FDomain 2 · 21%
Output Evaluation and Validation
Judge Claude's output: hallucinations, verification, citations, bias and quality checks.
- 2.1Hallucinations and How to Spot ThemWhat a hallucination is, why fluent text can be wrong, the tell-tale patterns that should trigger a check, and how to reduce the risk at the prompt stage.9 min
- 2.2Verification Habits and Source CheckingA proportionate routine for checking Claude's output before it leaves your hands, from a thirty-second scan to a full source audit.8 min
- 2.3Citations, Grounding and Uploaded DocumentsHow grounding Claude in your own documents, web search and Research changes the reliability of its answers, and how to read the citations it produces.9 min
- 2.4Quality Rubrics for Business OutputHow to define what good looks like before you prompt, turn it into a short rubric, and use that rubric both to evaluate output and to make Claude evaluate its own.8 min
- 2.5Bias, Tone and Audience FitRecognising when Claude's output carries unwanted assumptions, mismatched register or a one-sided framing, and how to correct for each.8 min
- 2.6Validating Numbers, Tables and CalculationsWhy numerical output needs its own checks, how Claude's analysis capability changes the picture, and a routine for reconciling figures before they reach a spreadsheet or a slide.9 min
