← CCAO-F overview
CCAO-FDomain 5 · 12%
Configuration and Knowledge Management
Configure instructions, styles, memory and knowledge so Claude works the way your team works.
- 5.1Custom Instructions and Project InstructionsThe layers of standing instruction Claude follows, how they combine and conflict, and how to write instructions that make every conversation start from the right place.9 min
- 5.2Styles, Preferences and MemoryHow Styles control voice, how preferences set your defaults, and how Memory lets Claude carry context between conversations, including the controls that keep it private and accurate.9 min
- 5.3Curating Knowledge for ClaudeHow to choose, prepare and maintain the documents you give Claude so that answers are accurate, retrievable and current, whether in a Project or attached to a chat.8 min
- 5.4Skills and Reusable WorkflowsWhat a Skill is, how Claude decides to use one, how business users create and share them, and how Skills differ from Projects, Styles and instructions.9 min
